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user private calling number lost

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Lee0125
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Posts: 24
Joined: 31 May 2023 19:34

user private calling number lost

Post by Lee0125 »

Hi
My custoner's oxe R12.4 have a problem. set private calling number to all user , when oxe reboot , some and same user's private calling number lost
. I use its ops and create new database , private calling number is ok , not lost . So , should I recreate oxe's database ? or is it have other way to fix it?
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frank
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Re: user private calling number lost

Post by frank »

Upgrade to latest R12.4 patch and reproduce.
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Lee0125
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Joined: 31 May 2023 19:34

Re: user private calling number lost

Post by Lee0125 »

Thanks,Frank . But the oxe is the last version R12.4-M5204-90。The customer's oxe database needs to be rebuilt，I have verified that this method is feasible in my lab.....
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frank
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Re: user private calling number lost

Post by frank »

there are tools to rebuild the DB, did you use them?
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