Internal ststistics

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Ruslan

Internal ststistics

Post by Ruslan »

Hi,
I we have Alcatel OXO.
And i am interested in stataistic of internal calls. Q-ty incomming call, q-ty out comming, duration time etc.
Is it possible? If yes, how it could be done? Becouse right now we have statistic only for external calls.

Thanks in advance. If more information needed I am ready to provide it.
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enio.eltz
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Posts: 1058
Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Re: Internal ststistics

Post by enio.eltz »

It is not possible on OXO.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3
Ruslan

Re: Internal ststistics

Post by Ruslan »

thanks for response.
But it is not possible at all or there is one deсision??
My be you can suggest any solution? Any software maybe?
We have one internal group number, calls transfered to this number always from another enternal number. And we need understand q-ty thesetransfered calls, and durations
Is there any solutions?
Thanks in advance,
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enio.eltz
Senior Member
Posts: 1058
Joined: 28 Jul 2009 09:48
Location: Taquara - RS - Brazil

Re: Internal ststistics

Post by enio.eltz »

Hi

Yes, there is no internal metering on OXO. If you have a hunting group, maybe you can read the xml file provided by OXO and read the initial user ID with the hunting group number.

Best regards.
Enio Eltz Filho
ACFE OXE R12
ACFE OXO C R3
bugsbunny3
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Posts: 19
Joined: 14 Dec 2012 17:20

Re: Internal ststistics

Post by bugsbunny3 »

There is function called Local call mettering application (LCMA) whitch can provide information about internal calls, this works from release 8.2 on OXO.
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