ip phones noice and reboot

[morio]

hi
i have this client where they have nddi and pcm e1 trunks. they have over 500 ip users and over 200 tdm sets. the problem is will the ip sets. when a call is made (out going) during the call the set gives a buzz sound, and even when i put it on hook the sound is this still there . after few minutes the phone resets and becomes normal. but yet again if i make a call the same issue.
the data center say they did not change any settings on the switches. by the way all switches are alcatel as well.
the system release is R10.1-j2.501-23-sa. i have taken a incvisu and found the phone sets resetting incidents, when i checked further the phones having 40x8GEE has the problems.

when the mirror is of the phone the following keeps on running
1)hq-cpu06> telnet 10.111.64.133
Trying 10.111.64.133...
Connected to 10.111.64.133.
Escape character is '^]'.
NoePhone > mit rror set lan
mirror set lan
#mirror#
mirror OK
NoePhone > 000-00:05:25.830 AUDIO : eptDevice_cfg_sidetone: mute sidetone on device 0
000-00:05:25.830 AUDIO : eptDevice_cfg_sidetone: mute sidetone on device 0
000-00:05:30.080 arpresolve 10.111.64.1 OK
000-00:05:30.080 BCM : RTPT - RTPT: sockets rtp=18 rtcp=19
000-00:05:30.090 AUDIO : eptDevice_cfg_sidetone: mute sidetone on device 0
000-00:05:34.300 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.320 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.340 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.360 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.380 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.400 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.420 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.440 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.460 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.480 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.500 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.520 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.540 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.560 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.580 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.600 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.620 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.640 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.660 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.680 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.700 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:05:34.720 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:06:28.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:06:28.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:06:28.590 BCM : EPT - eptSBdisconnect: ERROR duplex disconnect failed src 80 dst 84
000-00:06:28.590 BCM : EPT - streamDevDetach: ERROR setting switchboard disconnection
000-00:06:28.590 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:06:28.590 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:06:28.590 BCM : EPT - HDSP: Resource manager error 3584, sub-error 80
000-00:06:28.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:28.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:28.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:28.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:29.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:29.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:29.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:29.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:29.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:29.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:29.600 BCM : EPT - hapiGetTask: Error getting RTP stats for stream 0 vhd 80
000-00:06:29.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:29.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:29.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:29.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:30.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:30.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:30.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:30.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:30.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:30.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:30.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:30.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:30.800 BCM : EPT - hapiGetTask: Error getting RTP stats for stream 0 vhd 80
000-00:06:30.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:30.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:31.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:31.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:31.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:31.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:31.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:31.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:31.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:31.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:31.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:31.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:32.000 BCM : EPT - hapiGetTask: Error getting RTP stats for stream 0 vhd 80
000-00:06:32.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:32.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:32.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:32.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:32.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:32.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:32.590 BCM : EPT - streamModify: error resetting RTP stats
000-00:06:32.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:32.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:32.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:32.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:33.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:33.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:33.200 BCM : EPT - hapiGetTask: Error getting RTP stats for stream 0 vhd 80
000-00:06:33.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:33.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:33.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:33.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:33.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:33.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:33.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:33.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:34.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:34.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:34.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:34.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:34.400 BCM : EPT - hapiGetTask: Error getting RTP stats for stream 0 vhd 80
000-00:06:34.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:34.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:34.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:34.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:34.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:34.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:35.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:35.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:35.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:35.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:35.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:35.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:35.600 BCM : EPT - hapiGetTask: Error getting RTP stats for stream 0 vhd 80
000-00:06:35.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:35.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:35.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:35.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:36.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:36.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:36.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:36.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:36.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:36.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:36.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:36.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:36.800 BCM : EPT - hapiGetTask: Error getting RTP stats for stream 0 vhd 80
000-00:06:36.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:36.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:37.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:37.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:37.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:37.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:37.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:37.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:37.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:37.730 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:37.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:37.930 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:38.000 BCM : EPT - hapiGetTask: Error getting RTP stats for stream 0 vhd 80
000-00:06:38.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:38.130 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:38.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:38.330 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:38.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82
000-00:06:38.530 BCM : EPT - HDSP: Resource manager error 3584, sub-error 82

Connection closed by foreign host.
(1)hq-cpu06>
(1)hq-cpu06>





any idea why this keeps happening?????????

[Split]

Do you use encryption? It sounds like a problem with encryption ......

[morio]

hi split
no they dont. there is a nother guy having the same issue over here. please check viewtopic.php?f=118&t=22659

[morio]

the problem got solved. the whole network got shut down. after the network was restored the problem never occurred. the reply from alcatel lucent support was that they think it was a problem from the network and its a QOS problem..