Redirect to External

[SimonK]

If I translate it (my Omnivisa is in German) I think it would say "Professional TG with Overlapping". Prefix Information is 10 and private Routing is not enabled.

[haroun]

hi
in the feature class of service of the extension whome would to divert to external should have rights to do it means should have rights to divert his set to external , also to do his set should be able to call exetrnaly (pnc : a set could be able to call only area 1 and divert to area 2 f.e;when you divert to external it s you r erxtension who will call)
the last one in some case the management don't wont local call follows the set when it's divert externaly .

[SimonK]

Hi haroun,

sry, but i just couldn't make sense of what you wanted to say. I ended up calling our technical support provider and the technician was able to configure the device with a multiline option to enable external forwarding.

Thank you for trying though.

[haroun]

SO if the set is analog one means he can't do redirect to external?!

[SimonK]

I am not sure, I know that my set is defined as multiline 4020 and in a category with Redirect to External permissions.