[Help] Fax configuration

cavagnaro · Post by **cavagnaro** » 15 Nov 2010 09:28

One further test you can do is to use a SIP Softphone like Bria or SJPhone to call to your faxserver...sip:43001@faxserverip:5061 and you will see that at least one port is in use

Siagian · Post by **Siagian** » 15 Nov 2010 12:17

cavagnaro wrote:One further test you can do is to use a SIP Softphone like Bria or SJPhone to call to your faxserver...sip:43001@faxserverip:5061 and you will see that at least one port is in use

Dear Cav,

all parameter are good.

i was missed one parameter at DDI number translator rules.

when i do T3 traces as your suggestion.. and walah... Wrong Destination.
so, i trying modify at DDI number translator rules like this :

┌─Consult/Modify: DDI number translator rules──────────────────────────┐
│ │
│ Node Number (reserved) : 1 │
│ Instance (reserved) : 1 │
│ Instance (reserved) : 1 │
│ DDI num. transl. identifier : 0 │
│ First External Number : 8282 │
│ │
│ First Internal Number : 43001 │
│ Range Size : 1 │
│ Unique Internal Number + NO │
│ │
└──────────────────────────────────────────────────────────────────────┘

and...it's working. i hear fax tone...

next morning, i will try for outgoing fax using SEND Fax.

thank you again, Cav.

cavagnaro · Post by **cavagnaro** » 15 Nov 2010 13:09

nice, no prob. Good luck
Check only for outgoing that the public category for your SIP Trunk is ok for outgoing calls.

Siagian · Post by **Siagian** » 17 Nov 2010 12:08

Dear Cav,

i got problem..

yesterday i just test the tone from the fax, it's OK. but, when i try actual sending to this incoming fax number, i can't find where's the fax file were i was send before.
and also, when i trying sending the fax, status shown was send but nothing fax was received.

http://rapidshare.com/files/431432946/t ... es_fax.txt

did i missed something ?

cavagnaro · Post by **cavagnaro** » 17 Nov 2010 13:33

Sorry, dont understand your problem...can you try please to indicate me the flow?

Siagian · Post by **Siagian** » 17 Nov 2010 14:08

cavagnaro wrote:Sorry, dont understand your problem...can you try please to indicate me the flow?

Hi Cav

My Incoming Fax is : 29967131 ( PRA )
which routed to 43001 by entity call.

when i send fax to this number (29967131) is OK but when i want to see the fax is nothing was delivered to mail address which i configure to received incoming fax from this number (29967131).

and also when i test outgoing fax using web client, status from my outgoing is no erro but, nothing delivered.

cavagnaro · Post by **cavagnaro** » 17 Nov 2010 14:30

Hum...that is really strange...
You told that internally it does work, right? Can you discard again? Send a fax to 43001 from the user 43001 (loop) which should appear on inbox and outbox folders.

Siagian · Post by **Siagian** » 18 Nov 2010 04:44

Hi Cav,

i think i found the problem.
1. Send can be success if i add 9 ( outgoing prefix ) to Number To Be Added at Trunk Group, but unable to received.
2. incoming fax can be received if i delete 9 first.

is not logic if i must change it manually. any idea ?

Thank You before.

cavagnaro · Post by **cavagnaro** » 18 Nov 2010 11:26

Wuf dude, I think your OXE configuration is the problem. For OFS to send a fax you need to add a prefix, so meaning, if you want to call to 7125000 then you need to dial Outgoing Prefix (9,0,100,31,etc whatever your OXE is configured with) plus 7125000. It is the same as you will dial from your set.