SIP set back to H323 at OXO R7.10.052.007

MRFischer · Post by **MRFischer** » 29 Dec 2009 06:18

Hi every one!

Well, I find my self in trouble with a R7.10.052.007

I just set the voice parameters to SIP protocol, and restart OXO.
But, when it get ready, it was back to H323 again...

I tried a few times. Same results...

Well, a checked the sw keys, ok
checked the CPU-4 and exchange for another, the same...
I tried the R7.10.22, the same...
I tried the old R6, and it works
I checked another client with CPU-4 and R7.10.18, and it is working...
Now, I'm tring thr R7.10.18 on this CPU-4.

Some one had the same situation?

Thanks and happy new year

enio.eltz · Post by **enio.eltz** » 29 Dec 2009 13:03

Hi

I never had this problem with R7. Try this way: change to SIP and when the OMC shows the message to reset, press cancel and you must reset from system miscellaneous --> system reset. I always do this way and I have a lot of oxo with SIP/R7.

Best regards.

MRFischer · Post by **MRFischer** » 29 Dec 2009 14:02

Hi...

Be sure that I tried this and another ways...
But, it looks like a version bug.

enio.eltz · Post by **enio.eltz** » 30 Dec 2009 06:21

Hi

I did a test with R7.10_052.007 and I didn't have problems to change for SIP. This isn't a bug , I think. Try LOLA tool to clean all the NAND/FLASH or HD and try to change from H323 to SIP. What hardware do you have?

Best regards.

MRFischer · Post by **MRFischer** » 30 Dec 2009 09:58

Hi!

Well, I supposed to be bug because I tried at 2 differents CPU-4, twice with LOLA, but, no sucess...
May be it's another error.

I have just a CPU-4, with VoIP-4 and a SLI-16 at a medium rack.

I tried even to exchange the rack, no sucess again...

enio.eltz · Post by **enio.eltz** » 30 Dec 2009 13:27

Hi

It's very strange this issue. Did you set the check box VOIP at the lola tool? It seems there isn't the voice files in the oxo.

MRFischer · Post by **MRFischer** » 30 Dec 2009 14:22

Be sure I did it.

It's really funny...
...but it's solved with an older version.

Thanks!

Maurice · Post by **Maurice** » 26 Jan 2010 05:31

Hello,

as far I can remember I have seen this issue with a beta OMC version. Try with latest OMC 711/52.1a maybe it is the same issue.

Regards,
Maurice

MTConsulting · Post by **MTConsulting** » 01 Feb 2010 05:38

E-Service to France so they can check it out please.

etc · Post by **etc** » 29 Mar 2010 08:00

R710.052.007 is R7.1.1 and we must use OMC711, not OMC710. That's the problem.