R6.1-f2.500-6-i-ng-c6s2 voice level drops

[stekmtiki]

hi

i am having a problem with the external calls.

the voice level (incoming voice only) drops at the middle of the external call. outgoing speech is still normal for the external party. i am using NDDI2 cards. this happens frequently on some extensions.

have you faced this kind of problems? if so please let me know the solution

thanks in advance

[frank]

give more info !
what kind of extensions does it happen on ? Analog and/or digitals ?
be SURE of this answer please. thanks

[stekmtiki]

hi the problem happens on UA and analog phones. it happens only on external calls(incoming and outgoing)
i am attaching the file with site info

[stekmtiki]

Linux Mandrake for eMediate release 7.2 (Odyssey) for i486
Kernel 2.4.1-ll-dhs3 on an i486 / ttyS1
login: mtcl
Password:
Last login: Tue Sep 27 16:22:30 on ttyS1

Alcatel OmniPCX Enterprise
standard installation last performed: 25-May-2005 16:53:34



# The role of the CPU is MAIN
Application software identity

R6.1-f2.500-6-i-ng-c6s2

Business identification: R6.1

Release:
DELIVERY f2.500
Patch identification: 6
Dynamic patch identification: i

Country: ng
Cpu: c6s2

ACD VERSION
release : 6
bug_fixing : 1
protocol_id : 90
version_dy_hr_stat : 11

System voice guides : v5.2
(1)SDVMAIN> config 0

+-------------------------------------------------------------------+
| Cr | cpl| cpl type | hw type | cpl state | coupler ID |
|----|----|------------|-----------|--------------|-----------------|
| 0 | 0 | NDDI2 |---------- | IN SERVICE | 3BA23171AAAD04 |
| 0 | 1 | eZ32 |---------- | IN SERVICE | 3BA23265ABBB01 |
| 0 | 2 | NDDI2 |---------- | IN SERVICE | 3BA23171AAAD04 |
| 0 | 4 | GPA2 |---------- | IN SERVICE | 3BA23241AAAC03 |
| 0 | 9 | EMTL |---------- | IN SERVICE | 3BA53116AAAB03 |
| 0 | 10 | eZ32 |---------- | IN SERVICE | 3BA23265ABBB01 |
| 0 | 11 | NDDI2 |---------- | IN SERVICE | 3BA23171AAAD04 |
| 0 | 12 | eZ32 |---------- | IN SERVICE | 3BA23265ABBB01 |
| 0 | 15 | INTIPA | INT-IP | IN SERVICE | 3BA23193ACAF03 |
| 0 | 17 | NDDI2 |---------- | IN SERVICE | 3BA23171AAAD04 |
| 0 | 19 | NDDI2 |---------- | IN SERVICE | 3BA23171AAAD04 |
| 0 | 20 | CPU6 |---------- | IN SERVICE | BAD PCMS CODE |
| 0 | 22 | NDDI2 |---------- | IN SERVICE | 3BA23171AAAD04 |
| 0 | 24 | eUA32 |---------- | IN SERVICE | 3BA23266AAAA02 |
| 0 | 26 | VPU5 |---------- | IN SERVICE | 3BA23225XXXXXX |
+-------------------------------------------------------------------+

[frank]

NDDI is for analog trunks. I had the problem, and it was due because of the CO. Take a buttset, connect it to your analog lines, and make outgoing phone calls and check it out. Check ALL lines. Let us know what's the status after