Hi all,,
One of my client is using OXO R.5.0 We are using auto attendant for incoming calls. Whenever AA transfer the calls to any extension if there is No answer with in 4 or 5 rings call is going back to AA main menu.
1. I want to avoid the calls going back to AA or i want to increase the Ring atleast 10 rings.
I tried my best..nothing seems to be working...Any help folks..thanks in advance
Cheers.
AA transfer No Ans
AA transfer No Ans
ACSE Business R.9.x
-
Krusty65
- Alcatel Unleashed Certified Guru
- Posts: 242
- Joined: 26 Sep 2007 13:30
- Location: Normally in a comms room
Re: AA transfer No Ans
Check the noteworthy addresses there is one for the AA transfer type which is set to semi-supervised by default change it to blind transfer (default is 02 and blind is 00 from memory but check just in case)
When I was a boy of fourteen, my father was so ignorant I could hardly stand to have the old man around.
But when I got to be twenty-one, I was astonished at how much the old man had learned in seven years.
But when I got to be twenty-one, I was astonished at how much the old man had learned in seven years.
Re: AA transfer No Ans
Hi krusty,
Already i checked AA transfer it's not working too...even i increased the Timer1 and Timer 2 ( Dynamic Routing) in users....not yet....any other ideas...
Already i checked AA transfer it's not working too...even i increased the Timer1 and Timer 2 ( Dynamic Routing) in users....not yet....any other ideas...
ACSE Business R.9.x
-
tuxalize
Re: AA transfer No Ans
Try to check on System Misc. / Features Design/ Timer for recall on unanswered transferred call. Just increase it.
Regards,
Tux
Regards,
Tux
