Problem with 4018

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UsceBG

Problem with 4018

Post by UsceBG »

Phone is stuck in space, it was working well for 2 or 3 months, and for no reason changed from static to dynamic adressing. I set the parametars for previous values but now I have the problem. Now phone is stucked with message on display " 3/5 configuration downloading". all parameters are set ok, cables and all other equipment is ok. Is there a master reset for the phone?
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cavagnaro
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Re: Problem with 4018

Post by cavagnaro »

have you tried to delete and recreate the extension?
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tincho.rn

Re: Problem with 4018

Post by tincho.rn »

any incident?
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frank
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Re: Problem with 4018

Post by frank »

A phone does not change from static to dynamic..
And you can't change this from the PBX.

Maybe one of your users got an account in this forum and played with it ? :D

Check under User / TSC-IP , and delete the MAC ADDRESS.
Then double check your configuration with another phone.
Check the VLAN settings at the end of the IP configuration too.
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