Unable to call the branch office

[nalinda kumara]

Hi

I am connected OXE in the main office and 02 no’s OXO as the branch office through SIP

Both branch offices (OXO ) can call to the main office (OXE)
And Main office (OXE) can call both branch offices (OXO)

The problem was branch office (OXO) cannot call any branches
I‘m stuck with this .could you please help me to solve this issue

print.pdf

Thanks

Nalinda Kumara,

[haroun]

hi
routing issue , u can use oxe as transit node or direct call routing from branch to branch

[nalinda kumara]

Can not understand ???

[haroun]

so calls from oxo1 to oxo2 and vice versa is not ok
if any oxo can call the oxe why it could not call the other one , where is the issue at oxo or at SLT-SIP ?
u can use the oxe as transit :
form any oxo to other oxo route the called number as if it's located in the oxe
from oxe the received called number should be routed to destination as transit call
exemple
oxo1 calls to 210 wich is located in oxo2
to make a transit call
oxo1 should routed the call to oxe as if it a call to oxe user same routre as a call to oxe'users
oxe when received 210 should translate it as network number and destination is the route to oxo2


oxo1 (to call 210 use same route as to call to oxe) ---------->oxe (210 is transit , 210 is network number the traget network is smae as sip gateway and trunk group is same to seize if we call to oxo2) -------------->oxo2 (210 is sextension)

of corse at oxe you should authorise transit call