Error codes - post them and lets talk

CoastHills

Error codes - post them and lets talk

Post by CoastHills »

Error code 1680

16/08/04 15:04:28 00000M|--/--/-/---|=0:1680=Applicative error 16 type, infos 65535, 65535

I get thousands of these, Alcatel says just ignore them same as they say about most of the error codes we get.

Any ideas.

Carl
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frank
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Post by frank »

Hi Carl..

I have exactly the same errors, and I opened a trouble ticket with the TAC today. I'll let you know if they find a solution..
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alex
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Re: Error codes - post them and lets talk

Post by alex »

You can get some idea running "incinfo GEA 1680" command.
It says:
" 16 : Call of a telephone command with an incorrect value for an user"
" half-communication structure address."
Well, If you can reproduca ithis error, I would check it with "demi_com d MCDU" running in a loop.It will show you half-communication structure.
Analyzing output may help understand what is wrong.
Anyway, TechSupport help is appreciated.
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frank
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Post by frank »

Hi !

Yeah, I know about the incinfo :-) But it was not usefull at all. Plus this error message comes EVERY 30 seconds. They have HUNDREED OF THOUSAND of it.. I did not know about the demi_com command, I will check it out. Can you write a little something about it in USEFULL COMMANDS forum ? :lol:

Thank you !


PS: This web site starts to be usefull, it's cool !
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alex
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Post by alex »

frank wrote: this error message comes EVERY 30 seconds. They have HUNDREED OF THOUSAND of it..
Well ...In this case any command is useless :( Looks like they have what I call "A real traffic".Error occurs for every call, may be some errors for one call.
100% sure - it is a SW bug.
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Post by frank »

Alex wrote:
frank wrote: this error message comes EVERY 30 seconds. They have HUNDREED OF THOUSAND of it..
Well ...In this case any command is useless :( Looks like they have what I call "A real traffic".Error occurs for every call, may be some errors for one call.
100% sure - it is a SW bug.
I don't know about that. We (TAC and I) though it was the 4760. Even turned off, the error keeps coming. Any idea of what runs every 30s on the 4400 ?
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Post by gundam »

I am working on the same issue, running sw version 4.1.1 (d1.311.7s).

The incidents only appear between 7am and 6pm

I find some information on the BP website that might fix the issue

According to release doc for D2.314.5.d there's a fix for the following:

:arrow: XTSce05887 Incident 1680 and 1722 appear sometimes during "uasim" traffic on transit node. :idea:

So the questin is anyone running release d2.314.5.d and above? and if so are you seeing this error :?:
CoastHills

Error codes

Post by CoastHills »

I tend to believe that the error is related to voice traffic, I get the errors mostly on 3 of the nodes that are having the biggest problem with voice quality.

Carl
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Re: Error codes

Post by alex »

CoastHills wrote:I tend to believe that the error is related to voice traffic, I get the errors mostly on 3 of the nodes that are having the biggest problem with voice quality.

Carl
Well, even if severity of this incident is 0 but you have tons of them - that means something's wrong.You should press on Tech Support for correcting this stuff.Did they advise you to install latest patch?
CoastHills

They say it does not matter....you know the game.

Post by CoastHills »

They say it does not matter....you know the game.
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