OmniPCX Enterprise - Troubleshooting

[testuser123]

I am new to Alcatel and have a OmniPCX Enterprise chassis with 2 modules "CS" and "GD". I have been able to remap ip addresses on both modules but GD gives me some errors on serial console.

first is a problem with TFTP
WARNING : tftp server address problem

second is error downloading
Downloading /DHS3bin/downbin/mg3/binmg3 from 10.80.212.88
/etc/rc.d/init.d/binipmg_download: download_binary binmg3 failed
/etc/rc.d/init.d/binipmg_download: too many retries, giving up
binmg3 download failed after 3 retries

third is this
*****************************************************************
* Connect to callserver failed + no login within 1 mn => reboot *
*****************************************************************

I am also having trouble getting Web UI connection to CS. Do I need to setup the shelf or something? I also could not find the correct installation admin manual. Any help appreciated.

[alexeik]

you need to set the cpu ip address as tftp address on the gd.
What release is runnning on the cs?

[testuser123]

On the GD I have set #4 to my CS ip yet I still get a tftp error. Both modules cs and gd can ping each other. I am not sure why the tftp error is happening.

View/Modify IP Addresses
------------------------
1. IPv4 address 10.80.212.89
2. IPv4 subnetmask 255.255.255.0
3. IPv4 gateway 10.80.212.254
4. CPU role address 10.80.212.88
5. CPU redundancy role address 0.0.0.0
6. Passive CS address 0.0.0.0
0. Leave submenu





The CS is R12.3

cpu login: mtcl
Password:
Last login: Thu Feb 20 03:01:36 on ttyS1

Alcatel-Lucent OmniPCX Enterprise
standard installation last performed: 05-Mar-2001 22:10:12


There is a crashdump on /dev/crashdump, date: 2020/02/20 14:04:43

# The role of the CPU is Erreur mapping sur REMAGEN -112
Application software identity

R12.3-m4.302-18-b-uk-c83

Business identification: R12.3

Release:
DELIVERY m4.302
Patch identification: 18
Dynamic patch identification: b

Country: uk
Cpu: c83

ACD VERSION
release : 12
bug_fixing : 3
protocol_id : 93
version_dy_hr_stat : 12

Run 'listtool' to view the list of OXE commands

(E)cpu>

[testuser123]

The mgconfig tool does not show me a setting for tftp address. I am missing something.

Welcome to the GD configuration tool
---------------------------------------

FW version
mg3 _10.03 _05Jun19_12h01
---------------------------------------

Board role GD
MAC address 00809FFFFBB4
1. IP N/W Mode IPV4only
2. View/Modify IP Addresses
3. Crystal number 3 (Manual allocation)
4. IP QoS menu VLAN disabled
5. BACKUP menu (Not Available)
6. Duplex and speed mode menu auto
7. Download binaries timeout 1200[ms]
8. Security
9. Telnet server open
10. Archive log files
11. Allow shell commands usage not allowed
12. IPV4 Forwarding
13. Certificate management
14. Date and Time configuration
0. Exit

[testuser123]

What is this error code on the CS telling me?

The role of the CPU is Erreur mapping sur REMAGEN -112

[Turlupin]

Hi,


The phone application is not running. That's why the IPMG doesn't work.

Enter the command : RUNTEL on the CS prompt and wait for 10 minutes.
Everything should work fine.


Regards,

[testuser123]

I turned off autostart from swinst command menu and rebooted CS. I ensured autostart is not set and then run RUNTEL from command line but I still can not reach the WebUI of CS after 15 minutes. I keep getting these crash dumps on CS too after a watchdog restart.


-----------------------------------------------------

Autostart is not set

1 Set autostart
2 Unset autostart
Q Go back to previous menu

Your choice [1..2, Q] ?
-----------------------------------------------------

There is a crashdump on /dev/crashdump, date: 2020/02/24 17:23:57

-----------------------------------------------------


Also, when I run netstat -an on the CS it reports a foreign ip address (10.30.11.2) that must be part of old configuration. Any ides where in settings this is configured?

(E)cpu> netstat -an
Active Internet connections (servers and established)
Proto Recv-Q Send-Q Local Address Foreign Address State
tcp 0 0 0.0.0.0:2533 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2535 0.0.0.0:* LISTEN
tcp 0 0 127.0.0.1:2569 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2539 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:2540 0.0.0.0:* LISTEN
tcp 0 0 127.0.0.1:2579 0.0.0.0:* LISTEN
tcp 0 0 0.0.0.0:22 0.0.0.0:* LISTEN
udp 0 0 10.80.212.88:10203 10.30.11.2:53 ESTABLISHED <<<<<<---------------Where is this Foreign IP configured???
Active UNIX domain sockets (servers and established)
Proto RefCnt Flags Type State I-Node Path
unix 9 [ ] DGRAM 10647 /dev/log
unix 2 [ ACC ] STREAM LISTENING 10597 /var/run/acpid.socket
unix 2 [ ] DGRAM 11251
unix 2 [ ] DGRAM 11160
unix 2 [ ] DGRAM 11005
unix 2 [ ] DGRAM 10900
unix 2 [ ] DGRAM 10872
unix 2 [ ] DGRAM 10684
unix 2 [ ] DGRAM 10676
unix 2 [ ] STREAM CONNECTED 10606
unix 2 [ ] STREAM CONNECTED 8917
(E)cpu>

[haroun]

There is a crashdump on /dev/crashdump, date: 2020/02/24 17:23:57

-----------------------------------------------------
u should clean it quickly asap , search the forum how to clean the crashdump


udp 0 0 10.80.212.88:10203 10.30.11.2:53 ESTABLISHED <<<<<<---------------Where is this Foreign IP configured???

netadmin -m and select 9 -1 -1 to see whereis located this @ip
or with admin
or perform nslookup from ur pc

[haroun]

btw why u unset auto start ?!

[Turlupin]

Once the telephone application is started, can you post the result of those command : ifconfigand incvisu ?