Display Caller ID of Secondary MLA

[gbroy]

I have a user that has a business line (secondary MLA) on their phone. When they call from that line they would like that number to appear as the Caller ID number and when they call from their main line they would like that number to appear for the caller ID.

I found that by setting "Personal calling number use" in the NPD, I could set the business line number by setting "Use personal calling number" and putting in her business line number under Users. But this then displays her business line number even for calls coming from her personal line.

I am using IP Touch 4028 sets. My NPD/Install number source = NPD Source. Is there any way to display the number of the line you are calling from as the Caller ID instead of it always being one or the other?

Thanks in advance for any help.

[zanex]

how are you using the MLA's? are you pressing the key before you make the call or do you have auto outgoing seizure for MLA on?
Why are you using private calling number? Do you need this for the users normal xtn?

[gbroy]

I've tried using the MLA's with automatic seizure and by pressing the button. Didn't work either way.

I only used the private calling number to see if it would work for the MLA line to send it's own caller ID. Which did work, but it also sends it for the main extension also.

[gbroy]

FYI. I was able to program a button for Substitution of the Primary MLA. So the user hits this before they make a call and it then sends out the Caller ID of the Primarly MLA.

[torrentula]

Now your thinking gbroy...that's what I love about this place