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Waiting message

Posted: 29 Sep 2015 12:11
by jerkitu
Hello,

I have an Alcatel OXO system and want to do the following:

I get the call and rings to a group of 5 extensions. So far OK .

I want to do: If after 10 seconds have not been answered, plays a message "answer the call soon , thanks" and follow ringing 5 extensions.

It is possible to do this?

Thank you so much,

A greeting.

Re: Waiting message

Posted: 30 Sep 2015 10:04
by L_lefante
Hi,

I don't see a direct way to do this unless you have Call Center in OXO. It seems to me a typical "waiting in queue" message and that is included in OXO CC.

Regards,