Alcatel Unleashed

I want to change the number of rings for a specific entity. I know I can change that on System Time 4, but that would be for the entire system. Is there a way to change for the entity or a particular group?

Also, what controls the number of minutes someone is on hold before the ring back?

Thanks

Charles

You dont do it by entity it is done by Fac Cat depending on your software release.

Just to clarify, oldboy means Facility category.

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Sorry Cav

Hehe you know, not all users have knowledge and English good enough to understand some acronyms

Enviado de meu C6602 usando Tapatalk

You can only change the number of rings in release OXE 10+ I think.
Before that, it is one setting, systemwide.

Classes of Service
- Modify your Phone Feature COS #
- Modify - Overflow on Associate/Noreplay Timer -(0 means systemwide)

Users-
- Find your Extension
- Match your Phone Feature COS #