Hi all,
I'm provisioning hotline feature on OXE R11. Document tell me go to "Categories > Phone Facilities Categories". But from my mgr, I can't find where "Categories". What wrong with my OXE or I need active something more?
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x x
x -> Shelf x
x Media Gateway x
x PWT/DECT System x
x System x
x Translator x
x Classes of Service x
x Attendant x
x Users x
x Users by profile x
x Set Profile x
x Groups x
x Speed Dialing x
x Phone Book x
x Entities x
x Trunk Groups x
x External Services x
x Inter-Node Links x
x X25 x
x DATA x
x Applications x
x Specific Telephone Services x
x ATM x
x Events Routing Discriminator x
x Security and Access Control x
x IP x
x SIP x
x DHCP Configuration x
x Alcatel-Lucent 8&9 Series x
x SIP Extension x
x Encryption x
x Passive Com. Server x
x SNMP Configuration x
x x
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Automatic off-hook dialing (hotline) issue
Automatic off-hook dialing (hotline) issue
classes of service == categories
regards...
regards...
- cavagnaro
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Re: Automatic off-hook dialing (hotline) issue
mgr -l GEA
Ignorance is not the problem, the problem is the one who doesn't want to learn
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Re: Automatic off-hook dialing (hotline) issue
Great! thank you very much cavagnarocavagnaro wrote:mgr -l GEA

Re: Automatic off-hook dialing (hotline) issue
Thank you tgntgn wrote:classes of service == categories
regards...

Re: Automatic off-hook dialing (hotline) issue
Hi cavagnoro,
I use the command mgr -l GEA and the categories is now appearing. My question is what command that i will go back the class of service from the mgr menu?
Thanks in advance
I use the command mgr -l GEA and the categories is now appearing. My question is what command that i will go back the class of service from the mgr menu?
Thanks in advance
- cavagnaro
- Alcatel Unleashed Certified Guru
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- Joined: 14 Sep 2005 19:45
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Re: Automatic off-hook dialing (hotline) issue
What?
Ignorance is not the problem, the problem is the one who doesn't want to learn
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Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
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Re: Automatic off-hook dialing (hotline) issue
I hope you understand what you want to do? F.e. if you want - hotline for some people.
- you need to manage Phone feature COS (categories) not used by another users
- you need to declare this COS (categories) in user parameters
if you just change categories 0 - you manage hot-line for all users.
- you need to manage Phone feature COS (categories) not used by another users
- you need to declare this COS (categories) in user parameters
if you just change categories 0 - you manage hot-line for all users.