i have set up auto attendant and menu on set. works fine for all DID numbers. but if the call reaches the attendant set via the auto attendant, the attendant will transfer the call to the required extension. the problem is that when the extension does not answer it over flows to the attendant set. i want to stop it.
i want to set that once a transferred call does not answer it should be disconnected after some.
i have changes the timer 141 to 9999 which is around 17 minutes. but still the call will over flow after 9999 seconds. NEED TO DISABLE TO OVER FLOW TO OPERATOR.
any ideas guys,,,
thanks in advance
