Primary MLA vs Multi-Line

[ctgivens]

I am knew to the Alcatel-Lucent world so be kind.

I have a virtual extension that is setup as Primary MLA. 5 other extensions that are multi-line are set up as a secondary MLA so their set will ring when someone calls the main number. I have a 8118 WiFi Mobile-IP Touch phone that I want to setup in the same format, but it will not let me had a secondary MLA to the mobile-ip touch phone. It also will not let me tandem the phone with the main extension or do set supervision.

So here is my question:

I did get it to work when I made the Virtual extension 2082 have two multi-lines. I then did a set supervision from 2080 (Mobile IP Touch 8118 phone) with the 2082. I also attached a DID number to it. It rang as I wanted it to. So my question is, is there an advantage to using the Primary MLA vs multi-lines?

Thanks

Charles Givens

[murraya]

hi, the main advantage of MLA for me is that it makes the phones like a keyphone. so if say you answer a call on one of the MLA keys then put it on hold you can go to any other set with the same key assigned, see the status and retrieve the call.