A4038 possessed

[PabloR]

Hi guys,

I have a trouble with A4038 with headphones.

The user tells me: randomly during the conversation Handsfree goes activated.

I changed the A4038 but the trouble continued

Incvisu it's fine, but A4038 print errors. (defence 100 only print telnet from call server)

002-00:41:36.900 arpresolve 172.17.10.100 OK
002-00:41:36.900 BCM : RTPT - RTPT: sockets rtp=14 rtcp=15
002-00:41:51.780 AUDIO : eptDevice_cfg_sidetone: mute sidetone on device 0
002-00:42:05.290 arpresolve 172.17.10.100 OK
002-00:42:05.290 BCM : RTPT - RTPT: sockets rtp=14 rtcp=15
002-00:42:05.300 AUDIO : eptDevice_cfg_sidetone: mute sidetone on device 0
002-00:42:16.240 AUDIO : eptDevice_cfg_sidetone: mute sidetone on device 0
002-00:42:19.320 arpresolve 172.17.10.100 OK
002-00:42:19.330 BCM : RTPT - RTPT: sockets rtp=14 rtcp=15
002-00:42:19.330 AUDIO : eptDevice_cfg_sidetone: mute sidetone on device 0
002-00:42:29.300 KEYB : Hook ON : unavailable Event=1
002-00:42:29.300 KEYB : Hook ON : unavailable Event=1
002-00:42:29.300 KEYB : Hook ON : unavailable Event=1
002-00:42:29.300 KEYB : Hook ON : unavailable Event=1
002-00:50:41.300 arpresolve 172.17.10.100 OK
002-00:50:41.310 BCM : RTPT - RTPT: sockets rtp=14 rtcp=15
002-00:51:00.040 AUDIO : eptDevice_cfg_sidetone: mute sidetone on device 0
002-00:51:19.090 AUDIO : eptDevice_cfg_sidetone: mute sidetone on device 0
002-00:51:19.110 arpresolve 172.17.10.100 OK
002-00:51:19.120 BCM : RTPT - RTPT: sockets rtp=14 rtcp=15
002-00:51:49.870 arpresolve 172.17.10.100 OK
002-00:51:49.880 BCM : RTPT - RTPT: sockets rtp=14 rtcp=15
002-00:51:59.750 AUDIO : eptDevice_cfg_sidetone: mute sidetone on device 0
002-00:52:06.930 arpresolve 172.17.10.100 OK
002-00:52:06.930 BCM : RTPT - RTPT: sockets rtp=14 rtcp=15
002-00:52:06.940 AUDIO : eptDevice_cfg_sidetone: mute sidetone on device 0
002-00:52:18.000 KEYB : Hook ON : unavailable Event=1
002-00:52:18.260 KEYB : Hook OFF : unavailable Event=0
002-00:52:18.260 KEYB : Hook ON : unavailable Event=1
002-00:52:18.260 KEYB : Hook ON : unavailable Event=1
002-00:52:18.260 KEYB : Hook ON : unavailable Event=1
002-00:52:18.260 KEYB : Hook ON : unavailable Event=1

What can be happening?

Thx!

[frank]

is it a call center environment ?

[PabloR]

No, it Is not a call center environment.

Thx Frank!