IP TOUCH OUT OF DOMAIN

[dryhouse]

Hi brots,

i have one domain (domain 1) with ip low X.X.X.1 and ip high X.X.X.254 with mask class c.

How it´s possible that an IP Touch with X.X.X 244 ip is in domain zero?

Thanks.

[Konstantinos.E]

go to the user and set the domain intentifier to 1.
some times happent to me also..

[dryhouse]

Thanks for you rapid answer Konstan,

The user in mgr mode is already in domain 1, but in domstat the user is in domain zero....

What do you think?


Thanks brot.

[Konstantinos.E]

did you try to reset the device?

[dryhouse]

Yes, i have tried and it doesn´t work.

again on domain zero....shit

Thanks

[Split]

we have the same behavior of iptouch in R9.1 (dosent know the patch) after a reboot all ip phones are in the right ipdomain but after a few day some Iptouch again in ipdomain 0, my colleague decided open a eSR if i remember right ist a bug so upgrade you system ...... try it

[vad]

dryhouse - when you say about mgr and domain 1, we speak about:
- user - Identifier of domain, or
- user/ TSC IP user - IP domain number?

[dryhouse]

dryhouse - when you say about mgr and domain 1, we speak about:
- user - Identifier of domain, or
- user/ TSC IP user - IP domain number?

Hello Vad,

- user - Identifier of domain=1

- user/ TSC IP user - IP domain number this parameter i can´t change...

Thanks Brots.

[vad]

User - identifier of domain - intresting for multi-company. When in management SW each manager can see users only from own company (domain).

If you want to do something with IP domain :
- IP/IP domain you can create domain and manage some parameters (compression, time zone, number of calls...);
- IP/IP domain/IP domain address - you can manage IP addresses. Device with this address from this range belong to this domain.

Not remember, f.e. if you allocate IP address from GD board in some domain - you need or not to restart GD. The same for IP set - need or not to restart IP set (for user/ TSC IP user - IP Domain number changing) when you manage "IP/IP domain/IP domain address" .

[dryhouse]

Vad..

user/ TSC IP user - IP domain number this parameter i can´t change...

the set is in domain zero and ip addres in the domain 1

Regards