ACD Group info

Post Reply
ed8890

ACD Group info

Post by ed8890 »

Hi,

am running ACD on top of the OXO platform.
when a call arrives for a group and rings on the IP 4068, the display reflects the caller ID and the ACD group name
However when the caller has witheld their ID, the display only says "ACD" and does not display the group name at all

I cant find anywhere where this is changeable?
Post Reply

Return to “Applications”