Cannot connect to GD

wirtek

Cannot connect to GD

Post by wirtek »

Hello everyone.

I have just received an Alcatel OmniPCX Enterprise shelf and I cannot connect to GD. I am using a Serial-to-RJ45 cable connected to the "Config" port of the GD. I tried connecting via PuTTY Serial (COM1, 9600 Baud rate, 8 data bits, 1 stop bit, No parity, flow control none), it starts booting, but when it gets to the login sequence something goes wrong: I enter "mtcl", but when prompted for password, I cannot enter anything. I attached a capture of PuTTY terminal where you can see what happens when I try to connect.

Here is my cable wiring :
RJ45 <-> 9-PIN D-SUB
1 <-> 7
2 <-> 4
3 <-> 3
4 <-> n/a
5 <-> 5
6 <-> 2
7 <-> 6
8 <-> 8

Could the cause be the wiring? Could it be the software?

Thanks in advance.
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vad
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Re: Cannot connect to GD

Post by vad »

For GD - use login "admin" (not "mtcl").
wirtek

Re: Cannot connect to GD

Post by wirtek »

Hi Vad, thanks for the prompt answer.

I tried with "admin" but it is still not working. I noticed that some "strange" characters appear during boot(you can see it in the snapshot I attached in the first post).. could this mean that the wiring is not ok(connection issues)?

Should I try connecting to other port on GD? or maybe on CS ?

Thanks!
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tot3nkopf
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Re: Cannot connect to GD

Post by tot3nkopf »

If GD3 you can connect with root account, no password.
Regarding your terminal which is your configuration?
wirtek

Re: Cannot connect to GD

Post by wirtek »

tot3nkopf wrote:If GD3 you can connect with root account, no password.
Regarding your terminal which is your configuration?

I don't know if it is GD3 .. :oops: how can I tell if it is ?

Regarding the terminal, I am currently trying to connect through HyperTermina(WinXP), the settings are: COM1, 9600 Baud rate, 8 data bits, 1 stop bit, No parity, flow control none.
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tot3nkopf
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Re: Cannot connect to GD

Post by tot3nkopf »

Try x on/ x off for flow control.
GD can be: GD, GD-2, GD-3. It is written on the card. If it is a new system it should be GD-3.
wirtek

Re: Cannot connect to GD

Post by wirtek »

I checked it and it is GD. It is an older system that has not been used for a while(a few years I think).
I tried with x on/ x off for flow control, but it is the same(not working). I am still worried about the "weird" characters that appear during boot(could they indicate a connection problem? ).
I also noticed some warnings during boot : I attached two snapshots so you can see.
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rob b

Re: Cannot connect to GD

Post by rob b »

Try setting the emulation to VT100, it looks like either a pinout issue or hyperterminal setting.

Cheers
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enio.eltz
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Re: Cannot connect to GD

Post by enio.eltz »

Hi

It seems you have problems with cables and serial port. These weird characters can be both serial ports with problem or potencial difference due to ground.
About the message "warning: unable to open an initial console", this is normal.
Check your cables again. Another thing, where is call server hosted? CS, CPU-x or AS? If you use a CS board, it also has a config port, check this too.
Enio Eltz Filho
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ACFE OXO C R3
wirtek

Re: Cannot connect to GD

Post by wirtek »

Hello everyone,

First of all, I would like to thank all of you for your post, they were of great help.
I finally managed to connect. I followed enio.eltz 's advice and connected to the CS board (the config port is the top right, although it is not marked :lol: ) and it works just fine. But first I had to move the CS board in the CPU slot of the shelf, because it was not getting any power. :oops:

Anyway, thank you all for your help.

Best regards,
Calin.
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