HUNT GROUP PROBLEM---PLZ HELP ASAP

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Rajiv_10

HUNT GROUP PROBLEM---PLZ HELP ASAP

Post by Rajiv_10 »

HI all

I have created a hunt group(PCX hunt and network hunt) in the same node,configuration as:
Hunt Gr:no:62200
set A:62001 COS 0
set B:62002 COS 30(by changing connection COS 0,COS 30:0)
When i am calling to 62200(HUNT Gr.No) keeping "PCX HUNT" type call is going to both the set, but
When i am calling to 62200(HUNT Gr.No) keeping "Network HUNT" type call is not going to set "B" showing "Feature Rejected"


plz help and provide some detail on connection COS.
Thanks
vad
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Re: HUNT GROUP PROBLEM---PLZ HELP ASAP

Post by vad »

Connection COS - connection possible or not.
When set in HG - used COS declared in HG. When set exit from HG - used set COS.

Set A, B and calling set - from one node or from different nodes?
Rajiv_10

Re: HUNT GROUP PROBLEM---PLZ HELP ASAP

Post by Rajiv_10 »

The problem described is like this:
Set A, B and calling set - from one node only.
Network hunt Group No:5488 with connection COS 0
Local hunt Group No :5480 with connection COS 0

Users:

1000(with connec COS 0)

5482(with connec COS 30)

5483(with connec COS 0)

User 5482 and 5483 are added in the hunt group list.

In Connection COS 0:

COS 30:0 (Blocked for users cos 0)


1) Configure Network and Local Hunt group with Hunt group number 5480 and 5488.

2) Add the extensions as per the requirement in the Hunt group list.

3) Call 5480 from an extension which is not in an extension in the hunt group list.

4) There is no problem with Local hunt group, but when we call directly to 5482 "Feature rejected"

5) call 5488 from an extension which is not an extension in the hunt group list.

6) Here issue occurs, the first call is rejected with "Feature Rejected" displayed on the phone.

7) But for the second call, no issue.
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