Co to Co Timer

[Danny B. Namoca]

hi


how can i configure the Co to Co timer of our oxoR.5.1 cause when our client use their phone for outgoing calls and reaches 2 minutes the call were terminated. i try to search in the program but i could not found it.



tnx...

[tot3nkopf]

I don't think OXO has this feature. Try to disable the Busy tone detection in the trunks on which you have this issue.

Regards.

[Danny B. Namoca]

I don't think OXO has this feature. Try to disable the Busy tone detection in the trunks on which you have this issue.

Regards.

actually the default setting was disable but we got problem with the output of the supervisor statistics that is why we enable it and the outcome is good but the line cut when reaches to two minutes.


tnx.....

[tot3nkopf]

I don't think your line is cut after a certain timer. When using busy tone detection and the parameters for that line are wrong, your line is cut when one of the sides voice resembles the busy tone parameter value at some time in conversation. That's when your line is cut.

Regards.

[paderb]

Hi,

is the cut during a connection or when establishing a call with no connection yet?
cause here in germany the german telecom cuts outgoing calls after 2 minutes,if there is no connection established.

so long

[Danny B. Namoca]

Hi,

is the cut during a connection or when establishing a call with no connection yet?
cause here in germany the german telecom cuts outgoing calls after 2 minutes,if there is no connection established.

so long

hi...


yeah the line is cut during conversation and one thing some trunk groups are hang we need to warm reset the system so that it can use again. what i did was check the busy tone detection for those line which not use in the call center and uncheck those in the call center so that the we can generate the exact statistic, but still the problem of the co timer exist after two minutes on those check lines.



regards....