Automatic external forwarding with DISA
Posted: 15 Feb 2011 06:12
Hello everybody
I have one specific request from a client and i was wondering if you guys have any ideas
There is one OXO with 2 BRA and 4 UAI , 4 SLI
This is the request!!
The caller hears a welcome message (hello you have reached x company , dial 1 for x, dial 2 for y ),- this all will have the same destination with external forward activated
-after the caller press the desired key the system will play music on hold until the external destination answers the phone.
All of this must be active during normal mode and inactia in restricted mode
Now the tehnical issues..
-can one station be the same destination for DISA mesage??
-can the system play music on hold until the external destination will answer??
-is this posible with time ranges?
Thank you and if u have other question .... i`m here
Have a nice day
I have one specific request from a client and i was wondering if you guys have any ideas
There is one OXO with 2 BRA and 4 UAI , 4 SLI
This is the request!!
The caller hears a welcome message (hello you have reached x company , dial 1 for x, dial 2 for y ),- this all will have the same destination with external forward activated
-after the caller press the desired key the system will play music on hold until the external destination answers the phone.
All of this must be active during normal mode and inactia in restricted mode
Now the tehnical issues..
-can one station be the same destination for DISA mesage??
-can the system play music on hold until the external destination will answer??
-is this posible with time ranges?
Thank you and if u have other question .... i`m here
Have a nice day