Auto Attendant dissapear

[ingunlp]

I upgraded OXO system from release 3 up to 7.0 . Also, I bought VoIP trunk licences and load them. Then I reloaded OXO configuration, with cdb file. After that, Auto Attendant stopped working. All external calls are routed to a Operator Group, rings on a telephone groups, but the "welcome message" doesn´t play (wav file).
I looked at Hardware Limits, Facilities Availables, and Auto Attendant is marked as "open". It´s not marked as enabled or disabled. So, can it be a licencing issue? I didn´t make any configuration changes, just reload a working config after a release upgrade.
Thanks, Federico

[enio.eltz]

Hi

Is HD ok?
Have you seen if voice mail ports are out of service?

[ingunlp]

Hi, HD seems OK. Voice mails ports are working well. I will check them again.

[ingunlp]

Hi, at Hardware Limits, Facilities Availables, Auto Attendant is marked as "open". Is it correct?

[ingunlp]

Hi, I solved the problem. Database was saved with PMI310/12.1 version of PM5 and the one I have now is PMI310/22.0. The databases are not well processed. I had to check all the settings and change the things turned bad.

[et]

When you make an upgrade from R3 to R7, then you MUST use OMC for R7or above to save database from R3.