MyIc serach area don't work?!

tlcbj73 · Post by **tlcbj73** » 08 Jul 2010 07:03

Hello

I have a problem on multiple PCs (OS=XP SP3) or is installed “My Instance Communicator”. Of the 350 computers in our network, there are a lot or the search area in the taskbar don’t work, when a name is written nothing happens ?!
Somebody already had this problem?

Thank you very much for your help!
Regards

Nb: sorry for my bad English :rolleyes:…

cavagnaro · Post by **cavagnaro** » 08 Jul 2010 22:29

Add otuc address to IE trusted zones and install the certificate as trusted root

tlcbj73 · Post by **tlcbj73** » 09 Jul 2010 04:54

Hello cavagnaro and thank you for your reply,

Unfortunately the problem still exists, I think the link between the search area and MIC application is breaks. If I want to close the search box that doesn’t work or if I disconnect and close the MIC, the search box is always present. I reinstalled the application on some computers but after a few days the problem returned, it's really strange...

For information Instant Communication Suite is version 5.1.000.583 and MyIc 1.8.003.003 ...

If you have any other suggestions ...

Thank you

corwin · Post by **corwin** » 09 Jul 2010 13:32

if search bar appear when myic has not yet started (icommunicator.exe)
consider it as a fake search bar

close icommunicator.exe
in botom right of windows desktop screen contextual menu (right click)
select tool bar
and uncheck myic
relaunch then myic ,
the displayed search bar will become the one launched by myic exe file running and not a fake task bar

banfield · Post by **banfield** » 09 Jul 2010 15:50

Release of ICS/OTUC and My IC?

cavagnaro · Post by **cavagnaro** » 10 Jul 2010 11:16

corwin wrote:if search bar appear when myic has not yet started (icommunicator.exe)
consider it as a fake search bar

close icommunicator.exe
in botom right of windows desktop screen contextual menu (right click)
select tool bar
and uncheck myic
relaunch then myic ,
the displayed search bar will become the one launched by myic exe file running and not a fake task bar

Agree, many times this will help

tlcbj73 · Post by **tlcbj73** » 12 Jul 2010 05:14

Hi all,

The problem is solved!! thank you very much for your help! I originally did the test to close MIC and I don't know how close the search box. Thank to corwin in particular

Regards