ICS 6.1 - MIC user configuration and licenses

[janisk]

Hello!

I'm testing ICS 6.1. Created user with just "My Instant Communicator - Thick" enabled in profile. But MIC connection progress bar always stopped in the middle without any error messages. I compared with OTUC 5.1 and found that there is same problem which can be resolved by enabling "Telephony Services - Web" too.
Then I enabled websoftphone for user in ICS 6.1. In MIC and flexlm logs errors about missing MYPHONEWEB license arrived. And this is true. After migration to version 6 license file lost this option. Then I copied MYPHONEWEB with signature from old license (it is connected to same hostid). Now MIC is working.
But for me it is strange. I have two questions:
1) Are you always enabling "Telephony Services - Web" for MIC users?
2) Have you MYPHONEWEB option in your licenses for ICS 6.x?

Thanks
Janis

[cavagnaro]

Yes to both, remember that MyIC is just like a shortcut , by itself doesn't provide any functionality.
and about the license, ask ALU to check and fix it.

[janisk]

Thanks for your help.
Janis

[latencio]

Hi My Name is Beto.

I have a same problema. I have chat with My Teamwork, but I don't have conecction with other user.

I have one mistake : The contact you are trying to call is unknown