Wrong keys IPTouch 4038

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KaMe

Wrong keys IPTouch 4038

Post by KaMe »

Hi all,

all of my IPTouch 4038 have the wrong keys at the internal Keyboard. It is "z" instead of "w" and "." instead of "m".
The Software-version of the 4038 is: 01.55.1. All EE-Models and the "old" 4068 work fine.
I've already tried all options in 4760. But nothing change anything.
OXE-version is:
R6.0.1-f1.603-1-e-ge-c80s1

Business identification: R6.0.1

Release:
DELIVERY f1.603
Patch identification: 1
Dynamic patch identification: e

Country: ge
Cpu: c80s1

ACD VERSION
release : 6
bug_fixing : 0
protocol_id : 86
version_dy_hr_stat : 11

TIA for your help.
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sera544
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Location: Khartoum, Sudan
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Post by sera544 »

Hi,

First of all EE sets are will work from only R.6.2 ur system release is 6.0.1

• Release 6.2 : versions ≥ F3.301.45
• Release 7.1 : versions ≥ F5.401.29.a
• Release 8.0 : versions ≥ G1.302.11.b
• Release 8.0.1 : versions ≥ G1.503.11

cross check TC 1051, for u EE sets are working in the R.6.0.1...

cheers...
KaMe

Post by KaMe »

Sorry, but i don't understand what you want to say.
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sera544
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Posts: 431
Joined: 22 Nov 2007 00:51
Location: Khartoum, Sudan
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Post by sera544 »

Hi,

According to Technical Communications IP touch extended edition phones will not work in R.6.0.1, for IP touch EE phones minimum we need above mentioned versions..

Anyway EE phones are working in R.6.0.1 for you,
regarding the key board problem you have to configure it in the users, there are 3 types of key board
if you select Alpha numeric key board as
English - QWERTY type
German - QUARTZ type
French - AZERTY type, so may be you have selected the french one try with english,

Hope now u understand..
cheers
pandian
krzysioD

Post by krzysioD »

sera544 wrote:Hi,
if you select Alpha numeric key board as
English - QWERTY type
French - AZERTY type, so may be you have selected the french one try with english,
Hi,
i've got phone (4068) with french, but i want english,
Changed in mgr, reset of ip phone, and no change.
(i open my 4068, and replaced keys with the ones from faulty 4029 with english keyboard... so i see QWERTY but still they are translated to AZERTY..)

R9.1 patch 22
vad
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Post by vad »

Stupid question - internal keyboard=english? Set was updated - "downstat t"? No tandem?
krzysioD

Post by krzysioD »

Yes, vad, i did that i thought could be necessary to change it and no luck.
Maybe it's R9.1 that has some problems.

for my locale (localization) there are severals bugs in labels on set like not 'delete' (not in english delete but in polish " Usun' " ) but we see some label like delev ( actualy "usum"), wait till some patch like .35 it will be better use.

Deleted the set, no help. Recreated empty db on vmware plus created this set with keyboard = english, still no use. Will wait for next patches...
krzysioD

Post by krzysioD »

It's for 40x9 series, not 40x8 :(

NoePhone > charmap set qwerty
charmap set qwerty
#charmap#
charmap OK
NoePhone > reset hard
reset hard
000-00:23:35.070 DEFENCE: reset__: [31] shell_user_request [H] (757 hwreset.c)


works up to the reset. well, have to play with this..
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