Eva_tool error

[Dan]

When i try to run this command i get the following error.

(101)xa001001> Eva_tool

Grammar error

===========================

LIBC caught SIGSEGV in 30757

===========================

Registers:

EFLAGS = 0x00010286

EAX = 0x0000000e

EDX = 0x0000000e

EIP = 0x08071050

EDI = 0x08071050

ESI = 0x08081f7f

EBP = 0xbffffb98

EBX = 0xdfdfdfdf

ECX = 0x0807ecb4



Backtrace :

Backtrace recurence: 0 pc:0x08071050 ebp:0xbffffb98

Backtrace recurence: 1 pc:0x0807177f ebp:0xbffffba8

Backtrace recurence: 2 pc:0x0807158f ebp:0xbffffbb8

Backtrace recurence: 3 pc:0x08071566 ebp:0xbffffbcc

Backtrace recurence: 4 pc:0x08066b1b ebp:0xbffffbe8

Backtrace recurence: 5 pc:0x08066b4c ebp:0xbffffc04

Backtrace recurence: 6 pc:0x400307c0 ebp:0xbffffc40

Backtrace recurence: 7 pc:0x08062946 ebp:0x00000000

Segmentation fault



Any ideas.

Thanks

[spring]

Are u already install 4645? What is the status on
1. config 18
2. vmail

[Dan]

voicemail is working fine.

config 18 shows the 4645 is in service and vmail shows status ok.

[frank]

Dan,

We need more info on your configuration..

Where is the 4645 installed ? CS or separate shelf ?
Copy / paste the result of config 18

[Alonso Quijano]

Hi,

I have the same problem,
The SW version is R8.0-g1.302-5-es-c80s1.

Did you have the solution for this problem ?

Thanks.

[kafe]

I had the same problem with Eva_tool command. But when I did a shutdown -r now for rebooting, everything goes well. I don't know if its can help you.

[swinstu]

I have also encountered an issue regarding Eva_tool as below:
(1)xa000001> Eva_tool ───────────────────────────────────────────┘
Grammar error or Eva_tool.dct corrupted

===========================
LIBC caught SIGSEGV in 19683
===========================
Registers:
EFLAGS = 0x00010246
EAX = 00000000
EDX = 0x00000028
EIP = 0x080721bf
EDI = 0x080721bf
ESI = 0x08083303
EBP = 0xbffffbc0
EBX = 0xd79a98af
ECX = 0x0807ffc6

Backtrace :
Backtrace recurence: 0 pc:0x080721bf ebp:0xbffffbc0
Backtrace recurence: 1 pc:0x0807276b ebp:0xbffffbd0
Backtrace recurence: 2 pc:0x080726fe ebp:0xbffffbe4
Backtrace recurence: 3 pc:0x08067c67 ebp:0xbffffc00
Backtrace recurence: 4 pc:0x08067c98 ebp:0xbffffc1c
Backtrace recurence: 5 pc:0x4002d5a0 ebp:0xbffffc58
Backtrace recurence: 6 pc:0x08063a26 ebp:0x00000000

Segmentation fault

I need a permenanet solution to this problem as its repeated itself. System is common hardware and 4645 is on main CS. system is R9.0 H130134. Have checked release notes for .50a but unable to see any fixes.

Has anyone else had this issue and how did they manage to fix it. I am thinking its a harddisk or software load fault. Any suggestions.

Thanks,
swinstu

[swinstu]

Any suggestions anyone. The voicemail is working fine except unable to execute Eva_tool command.

Thanks
Swinstu

[alex]

Grammar error or Eva_tool.dct corrupted
...
I am thinking its a harddisk or software load fault. Any suggestions.

Very likely.
First try to reboot with the forced fsck (-F option). If this error appears again load the latest patch - i would propose even to load new HD and then restore backups of mao and 4645.

[rob b]

This is a known issue according to Alcatel , hopefully you have a backup. do you get the same error when telephony is stopped on the cpu ? either way if you type the following xa001001> Eva_tool FORMAT this will reformat the partition so you can then put the backup back on, no need for a new hard drive.
Cheers