luis.molinas wrote:The 6XXX are IP Touch 4018 series
I tried the sip trunk as public and the results is the same. the INVITE sends E2000@remotegatewayIP.
Try with noteworthy VipPuNua and EXNUVOFoi and check canonical format configured in OXO.
I did not ask the type of set, just if it is configured in one of the attendant groups.
I would let SIP trunk as private, in ARS --> called ISVPN as hom and gateway parameters as blank. As it is a trunk to trunk connection between OXO and Genesys (at least what I understand) , gateway parameters is not necessary in this case.
It is necessary to check why OXO is sending the letter E before the number 2000 on the invite. OXO is taking this from some place, and Genesys answers 404 not found because there is no E2000 at Genesys.