OXO sip trunk with Genesys

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tot3nkopf
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Re: OXO sip trunk with Genesys

Post by tot3nkopf »

luis.molinas wrote:Hi tot3nkopf,

the numbering 2000 is an extension of the SipServer.

I will try to declare the sip trunk as public.

Regards.
Sorry I meant 6004 (extension in OXO). settings are also for OXO.
Of course in Genesys this must be a trunk.
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luis.molinas
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Re: OXO sip trunk with Genesys

Post by luis.molinas »

The 6XXX are IP Touch 4018 series

I tried the sip trunk as public and the results is the same. the INVITE sends E2000@remotegatewayIP.
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Re: OXO sip trunk with Genesys

Post by tot3nkopf »

luis.molinas wrote:The 6XXX are IP Touch 4018 series

I tried the sip trunk as public and the results is the same. the INVITE sends E2000@remotegatewayIP.
Try with noteworthy VipPuNua and EXNUVOFoi and check canonical format configured in OXO.
I did not ask the type of set, just if it is configured in one of the attendant groups.
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Re: OXO sip trunk with Genesys

Post by rui.costa »

Still with the SIP trunk as private try the following in the ARS table

Mouse Right click => [x] Opt. Parameters

Calling = priv
Called/PP = priv

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Re: OXO sip trunk with Genesys

Post by OXE_4400 »

So.
Have You succeeded to connect OXO <= SIP => Genesys ?
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Re: OXO sip trunk with Genesys

Post by cavagnaro »

Hey OXE should be as any external DIO gateway. ..if having issues post SIP traces ;-)


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Re: OXO sip trunk with Genesys

Post by OXE_4400 »

I prefer not to have issues, that is why I am asking others about connection before offering to customer.
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Re: OXO sip trunk with Genesys

Post by cavagnaro »

Ohhh ok hehe but should be possible anyway. If you ever do a lab let us know to help. I don't work with OXO but would like to see it done.

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Re: OXO sip trunk with Genesys

Post by enio.eltz »

Hi luis.molinas

Did you get OXO <=SIP=> Genesys working?

I would let SIP trunk as private, in ARS --> called ISVPN as hom and gateway parameters as blank. As it is a trunk to trunk connection between OXO and Genesys (at least what I understand) , gateway parameters is not necessary in this case.

It is necessary to check why OXO is sending the letter E before the number 2000 on the invite. OXO is taking this from some place, and Genesys answers 404 not found because there is no E2000 at Genesys.
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Re: OXO sip trunk with Genesys

Post by OXE_4400 »

Enio,

You are quite closely to luis , can You reask him directly? Joke :-)
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