Inter-digit in Digital sets

[pedro_alcatel_br]

Hi guys,

Sorry for the questions, but I search all Timers, and don't found nothing that works.

When the user of a Digital set, hold 3 seconds inter dial by dial, can't dial anymore.

So, how can I change this, and prolong the timer before release, to user have more time to dial an number.

Tks.

OXE R9.

[vad]

This happen for outgoing calls only or for internal too?
Check timer 3 - Local inter-digit timer - If this timer expires between the dialing of two digits the busy tone is sent to the set (local only).

[pedro_alcatel_br]

Hi VAD,

But I changed this timer before ask here, and reinit the set and board, still the same... I actually saw all Timers by manual, and made some tests... none worked.

The problem happends in outgoing call...

Spasibo....

[vad]

If you have ISDN connection - make t3 trace - may be after time-out you have some message from network (may problem not in your PBX).
Some questions:
- external connection type - ISDN, analogue, SIP/H323...
- what you see on set display - started conversation time, something else.

[pedro_alcatel_br]

Hi,

Same as internal call, if I hold some seconds without dial nothing.. If exists, it send to destination, if not, drop the call...

I've R2 connection, Analog and SIP... is just the time delay what I wants to change... Looks more complicated that I think.

[cavagnaro]

Your dialing prefix is what? ARS or Trunk Group prefix directly?


Enviado de meu E6633 usando Tapatalk

[enio.eltz]

Hi

Strange situation. You might explain a little bit better what you are dialing.
As Vad wrote, timer 3 (default 70 = 7 seconds) is used for interdigit. For example, if you have an extension as 55001000 and you dial just 5500, after 7 seconds you receive busy tone.
As Cav asked, explain what prefix you are dialing (the meaning), and what kind of extension.

Best regards.

[pedro_alcatel_br]

Sorry guys, I was in travel.
The internal ext is 3xxx and 4xxx. But is the same senario internal or external when I get "0" to ars.
I did changed the Timer 3, and reinit the board, not the PBX. And still the same. But I count the seconds, and after 4 sec, I can't dial anymore...

Digital or Analog sets.

Tks

[vad]

Hi,

Same as internal call, if I hold some seconds without dial nothing.. If exists, it send to destination, if not, drop the call...

I've R2 connection, Analog and SIP... is just the time delay what I wants to change... Looks more complicated that I think.

The same for internal? Strange - f.e. you want to dial 4000 (some internal set number) - if you dial just 400 - you will have busy after 3 sec? Check himself. I hope you remember - 10 sec - timer=100 (in main case).

For analogue line - when you dial uncompleted number - after 3 sec - you see conversation timer started?

[pedro_alcatel_br]

Hi Vad,

Actually, I don't hear the Busy tone... is just silence. Even after 7, 8 sec.

"For analogue line" : No. No conversation status... just silence.

It's stranger....