Overflow for external numbers

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pavelnt

Overflow for external numbers

Post by pavelnt »

Hello!

Is it possible to set external number for overflow? In my case I can enter only 8 characters in field “Associated Set No.” in menu “Dynamic State User”.

Thanks!
cavagnaro

Re: Overflow for external numbers

Post by cavagnaro »

Create an abbreviated and put the overflow to that abbreviated
pavelnt

Re: Overflow for external numbers

Post by pavelnt »

Thanks for answer. It's as variant.
From a technical point of view, why number length for overflow is limited to 8 characters?
This mode is primarily intended for internal number? I can't find information about it in documentation.
vad
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 3852
Joined: 23 Sep 2004 06:47

Re: Overflow for external numbers

Post by vad »

pavelnt wrote:why number length for overflow is limited to 8 characters?
This mode is primarily intended for internal number? I can't find information about it in documentation.
Overflow - for internal recourses (mainly), when PBX can control status. Recourses like - secretary, Voice Mail, another set, with some additional management. F.e. witch Voice Mail box shall be used - initial called set or last one.
About overflow to external number - you can use "forward on no replay/ no answer" instead of overflow (and manage in PBX - "Local Calls follow Ext. Forwarding" item in calling sets COS if you want selective behaviour for calling sets))
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