Problem on 6900 switches "Write memory is not permitted "

[davidrunciman]

Hello, i'm having some problems with 2 6900 switches. I can't save any changes, i do the following:

-> write memory

Fri Apr 17 21:40:47 : ConfigManager MIP warning message:
+++ mip_msg_queueing() returned error: 1
ERROR: Write memory is not permitted when switch is running in certified mode

-> copy running certified
No boot.cfg file exists in certified - Continue (Y/N) : y
ERROR: Invalid request, CERTIFY requested while running on certified

-> copy certified working
Please wait.....
Fri Apr 17 21:44:03 : ChassisSupervisor MipMgr info message:
+++ Copy certified succeeded


-> write memory

Fri Apr 17 21:44:08 : ConfigManager MIP warning message:
+++ mip_msg_queueing() returned error: 1
ERROR: Write memory is not permitted when switch is running in certified mode


Contents of file directories:

-> pwd
/flash
-> ls -l
-rw-r--r-- 1 admin user 1024 Apr 9 17:48 R36Q0760_AR.txt
-rw-r--r-- 1 admin user 1024 Apr 9 17:47 R36Q0760_DC.txt
drwxr-xr-x 2 admin user 4096 Apr 17 21:13 app-signature
drwxr-xr-x 2 admin user 4096 Apr 17 21:14 certified
drwxr-xr-x 2 admin user 4096 Dec 17 2013 diags
drwxr-xr-x 2 admin user 4096 Apr 17 21:12 foss
-rw-r--r-- 1 admin user 284 Apr 17 21:13 hwinfo
drwxr-xr-x 2 admin user 16384 Dec 18 2013 lost+found
drwxr-xr-x 2 admin user 4096 Sep 15 2014 network
drwxr-xr-x 3 admin user 4096 Sep 15 2014 pmd
drwxr-xr-x 2 admin user 4096 Apr 17 18:46 running
drwxr-xr-x 3 admin user 4096 Sep 15 2014 switch
-rw-r--r-- 1 root root 38036 Apr 17 21:44 swlog
-rw-r--r-- 1 admin user 1280056 Apr 17 21:14 swlog.0
-rw-r--r-- 1 admin user 1280012 Apr 16 20:37 swlog.1
-rw-r--r-- 1 admin user 1280087 Apr 8 20:23 swlog.2
drwxr-xr-x 2 admin user 4096 Apr 6 15:11 swlog_archive
drwxr-xr-x 2 admin user 4096 Sep 15 2014 system
drwxr-xr-x 2 admin user 4096 Apr 17 18:24 working
-> cd /flash/working
->
-> ls
Tos.img boot.md5 software.lsm
-> ls -l
-rw-r--r-- 1 admin user 155796964 Sep 15 2014 Tos.img
-rw-r--r-- 1 admin user 40 Apr 17 18:24 boot.md5
-rw-r--r-- 1 admin user 438 Sep 15 2014 software.lsm
-> cd /flash/certified
-> ls -l
-rw-r--r-- 1 admin user 155796964 Dec 17 2013 Tos.img
-rw------- 1 root root 40 Apr 17 21:14 boot.md5
-rw-r--r-- 1 admin user 438 Dec 17 2013 software.lsm
-> cd /flash/running
-> ls -l
-rw-r--r-- 1 admin user 155796964 Dec 17 2013 Tos.img
-rw-r--r-- 1 admin user 40 Apr 17 18:28 boot.md5


Please, any help would be appreciated.

[silvio]

It looks that your switch is in standalone mode (not VC) and that it is running from certified. (show running directory).
please change it with:
modify running-directory working

or reload the switch from working.

regards
Silvio

[davidrunciman]

Hello SIlvio, thanks for the reply. We have already tried those commands which were recommended as solutions in this forum, but the result is the same, the message displayed is :

Fri Apr 17 21:40:47 : ConfigManager MIP warning message:
+++ mip_msg_queueing() returned error: 1
ERROR: Write memory is not permitted when switch is running in certified mode

Is there any other way to solve this? Thanks in advance.

[devnull]

Normally if working and certified directory are the same
as
"copy certified working"
(maybe rm the content of working before)

a
"modify running-directory /flash/working"
afterwards should make the switch change to working hence allowing write.
It's not as in the AOS6 where copying automagically changes to working

If not:
what software are you running?
-> reload from working no rollback
should definetly change to working.

[davidrunciman]

I'm not on the site right now, i'm gonna check your recommendations tomorrow.

I was checking the documentation and it says on one part:

The changes are saved to the working directory in the boot.cfgfile.
-> write memory

but there is no boot.cfg file on any of the directories as shown in my original post.

Any help would be appreciated.

[devnull]

The documentation is right - but only if it is running as "working"
strictly correct it should be
"The changes are saved to the running directory in the boot.cfg file.
-> write memory"

if you are in certified (because of a reboot) you need to change the running directory "away" from certified. This works as Me and silvio have described

[davidrunciman]

It worked, thank you very much.
Also, are there any detailed guide for configuration of these switches? I only found the cli reference guide and the datasheet.

It would help me a lot, i know it would be better if a had a training course but that won't happen soon.

[silvio]

Try the Switch Management Guide:

http://enterprise.alcatel-lucent.com/?c ... tch%206900

regards
Silvio