Parallel Ringing on 2 sets in Network

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amit_shrma

Parallel Ringing on 2 sets in Network

Post by amit_shrma »

Hi,

I have three extns.A,B & C. My requirement is when I pick receiver of extn.A call should imeediately goto extn.B & C simultaneously(Parallel Ring).

1. Extn. A & B are on same node while C is on different node.
2. Both nodes are in same network but different node nos.
3. Both sites have R9.1 i1.605.29 release.
4. Extn. A is Analog while B & C are IPTOUCH 4068 with Multi-Line facility.
5. I thought of creating a Parallel Hunt group and assigning that hunt group no. in Routing Table and mapping routing table to user but since, Parallel Hunt group do not work in Network so this option is obsolete.
6. Also, we cant assign multiple nos. in single Routing Table so this option is also obsolete.
7. Extn. B is created as Station in node-2 & extn.C is created as Station in node-1.
8. Extn.B is Associated to Voicemail but Extn.A & C are not.
9. I tried mentioning extn.B in Routing Table & extn.C as Tandem in extn.B but I got an error "Object-1 Tandem:INvalid Attribute Value".

So, any other solution to this problem??
haroun
Senior Member
Posts: 1461
Joined: 29 Mar 2010 11:09

Re: Parallel Ringing on 2 sets in Network

Post by haroun »

network Hunt group works under r9.1
multline set should not be a part of parallel huntgp nor second tandem set
see system doc under user services /hunt group for networking huntgp case

EXTRACT FROM R11 SYS DOC
The parallel search

The free sets in the group are rung at the same time. The first set which off-hooks takes the call and the other sets stop ringing.

A hunt group may be spread over more than one node in a homogenous ABC network (except S0 groups for data or fax and hunt groups in parallel search

Multiline sets cannot belong to parallel hunt groups (local or network).
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tgn
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Posts: 803
Joined: 30 Dec 2009 17:59
Location: Germany

Re: Parallel Ringing on 2 sets in Network

Post by tgn »

what about set supervision?

regards...
--- back to basics... focus your eyes to the essential things... ---
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