OXO R9.1, timebased diversion of one DDI

[chtanzer]

Hi all!

I have the problem, that I must realise the following:

Our service customers have a special DDI for our technical hotline (9).
This DDI should ring in a hunting group from monday to friday in the time from 8am to 5pm.
The same DDI should be diverted to a mobile phone on saturday and sunday from 8am to 5pm.

I tried to configure this with the "Smart Call Routing" function - but this does not work. We don't want to check the calling number and we also don't want the customer to type in a PIN Code...

Does anyone have any idea?

Many thanks in advance from Austria!

LG
Christian

[tot3nkopf]

Use time ranges and DDI translation (public and public restricted).

[chtanzer]

Hi to3nkopf!

Thanks for your reply!
I will test also TC1483 - maybe I can manage this with "diversion by time ranges".