Hunt Group Queuing

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gambler

Hunt Group Queuing

Post by gambler »

Hello everyone, I need some help with a Parallel hunt group.

I want to have the ability to have multiple calls calling the group at one time. When the group is ringing and I bring in a second call I get different behaviour from external calls to internal. External calls queue, internal calls get "called busy".

How can I make internal calls queue as well?


Cheers
gambler

Re: Hunt Group Queuing

Post by gambler »

Is there a way to force calls to automatically camp on when the group is busy?
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tot3nkopf
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Re: Hunt Group Queuing

Post by tot3nkopf »

Check system documentation. There is a different behavior for external calls.
gambler

Re: Hunt Group Queuing

Post by gambler »

Thanks. Can I have a clue?
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