Transfer to ACD

Post Reply
elkiwi

Transfer to ACD

Post by elkiwi »

It is possible to make an attended transfer to an ACD? How?

Thanks
Top
User avatar
tgn
Member
Posts: 803
Joined: 30 Dec 2009 17:59
Location: Germany

Re: Transfer to ACD

Post by tgn »

if you mean the oxe ccd... -> try the option "supervised transfer" in the pilot options.

regards...
--- back to basics... focus your eyes to the essential things... ---
Top
elkiwi

Re: Transfer to ACD

Post by elkiwi »

Hi tgn, thanks for your reply

No, it has a GVP. I found this parameter on RSI configuration but i think is not the same.

mgr/applications/CCD/RSI --> RSI Supervised transfer
Top
cavagnaro

Re: Transfer to ACD

Post by cavagnaro »

Make your mind...to an ACD Pilot or to a RSI? GVP is SIP so how are you doing the integration? All depends on how are you configuring the platforms.
Top
Post Reply

Return to “Beginner's questions about the Crystal Hardware”