Hi,
There seems to be some problem with the admin account of ICS, we have kept the default password "admin" but now when we are trying to login it is giving us an error "Log again, either your login or password was wrong" .
I have confirmed from client also, nobody has changed the password.
Is there any way to reset the password without being able to login ?
Amir
Is there any way to reset admin password of ICS ?
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amirshabbir
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cavagnaro
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Re: Is there any way to reset admin password of ICS ?
search the forum or read the TG...it is documented there and posted here
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
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OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
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ubhatnagar
Re: Is there any way to reset admin password of ICS ?
@cavagnaro: i tried searching on the forum but no luck. would you mind if you could advice with a link also ?
Re: Is there any way to reset admin password of ICS ?
as cav has told in another ics/otuc password thread before. give the search function then string "restore admin password otuc" and you'll get 2 threads... the second one include a possible solution...
regards...
regards...
--- back to basics... focus your eyes to the essential things... ---
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Schpice
Re: Is there any way to reset admin password of ICS ?
You cannot login with the root account anymore ?
