Can ACD agent of Welcome CC record conversation to his VMB?

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cid

Can ACD agent of Welcome CC record conversation to his VMB?

Post by cid »

Hi! Does anyone know the answer? Which mailbox will it be in this case, personal or of ACD group?
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steve

Re: Can ACD agent of Welcome CC record conversation to his V

Post by steve »

If you have "record on line" license, the Agent can record the conversation to his own mailbox.
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