4645 issue - rate occupation of msgs on disc = 99,84%

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Czar666

4645 issue - rate occupation of msgs on disc = 99,84%

Post by Czar666 »

Hi,
We have a customer with his 4645 rate at + 99%. Mailboxes not accessible anymore.
When I delete messages on mailboxes via Eva_tool + rstcpl 18 0 and I check afterwards, it still says 99,84%??
I tried option 3 (delete all messages) and afterwards option 4 with the idea that there might be too much voicemails making the procedure fail. I choose to delete all messages older than sept/2012, then older than 6 months, but there the result is : "Treatment in progress". I left the system for about 1h. The message was still there, no progress.
What can make the partition fill like that? I'm not a Linux expert, but I'm checking if there is an other way to do this than with Eva. If I found the solution I'll post it.
Kind regards.
krzysioD

Re: 4645 issue - rate occupation of msgs on disc = 99,84%

Post by krzysioD »

Well, start by, 'i have oxe version xxx, patch,... dynamic patch...'. Maybe someone has similar issue but i don't know if you have release 5.01 LX or 10.1 :)
If customer does not care about his messages - delete this vm, and redeclare once again. Maybe you should put another CPU with VM (it's not under license control) and declare this CPU only for VM.
What is your HDD size? 4645 use a hidden partition so - there are no official tools other than Eva_tool to access this VM.
Have you made an eSR to ALU?
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