OXO AA Transfer to external site

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selectt
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Posts: 169
Joined: 04 Jan 2010 05:50

OXO AA Transfer to external site

Post by selectt »

I currently have two sites connected via SIP trunks, communicating no problem extn to extn.

Site A has a AA setup and wishes to use the free dialing option. Incoming calls to site A are answered and route to the local numbers ok. Incoming calls wanting to speak to site B dial the users extn number (calls routed by collective speed dial numbers on site A).

The handset at site B rings only once, the caller hears ring tone no reply.

the question is can calls be routed from site A to B via the automated attendant ?

thanks
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tot3nkopf
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Re: OXO AA Transfer to external site

Post by tot3nkopf »

Do you have traces of the call?
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selectt
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Posts: 169
Joined: 04 Jan 2010 05:50

Re: OXO AA Transfer to external site

Post by selectt »

Managed to get it sorted. joining was required on the AA/voice mail ports.

thanks for the reply anyway.
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