Ananlog trunk lines are going O/S automatic

[sera544]

Hi All,

I did a migration from R.6.2 to R.9.1 crystall hardware, i have 3 NDDI card, after migration we noticed that all the trunks are going automatically out of service after some time,
I delete and create the trunks and TG, i replaced the NDDI cards still same..any idea folks...or its a bug in a release..am using i160521...thanks In advance,,

CHeers..

[Konstantinos.E]

hi

when i do migration i restore the back up to the most close release. For example from 6.2 go to 7.1 to 8.0.1 to 9.1.Some time the sql tables translalate the database wrong.So i suggest to do that.If the problem is not fixed put the latest patch..i think now is i1.60521.e.if still persist open a case to alcatel-lucent.

[sera544]

Hi,

Konstant, thanx for reply ..DB have been translated proprely already i checked the DB...issue is strange after i get this below error

(1)xa000001> 21/03/11 18:57:29 000001M|000/00/0/064|=2:2064=Out of service DSP
21/03/11 18:57:40 000001M|000/11/0/064|=2:2064=Out of service DSP
21/03/11 18:57:52 000001M|000/19/0/064|=2:2064=Out of service DSP

i cant access any trunk lines...exactly i have the NDDI cards in slot 0,9 & 11...it shows above error..do u have any idea..

i would assume that hardware error but same cards if i run it in R.6.2 it works like charm...making me crazy man...need some help ASAP...thanx in advance..

cheers,
Pandian

[Konstantinos.E]

the system is recognize the cards as NDDI or NDDI2?
try to load the the backup to a previus release..for examle R9

[umer.saleem]

try swaping DSP board of NDDI ( binaries reload ).

Regards.

[vad]

Check - external services/ trunk cos - Unavailable Time Betw.2 Seizes.
If you have 10 ( 1 sec) - try to manage 20 or 25 (you need to reset NDDI board after trunk COS modification)

[mohamed-eid]

Check - external services/ trunk cos - Unavailable Time Betw.2 Seizes.
If you have 10 ( 1 sec) - try to manage 20 or 25 (you need to reset NDDI board after trunk COS modification)

Hello Vad

is there is any thing else could help, or the solution is only in Trunk COS.
as i also have this problem.

[sera544]

Hi Mohamed,

I resolved this issue, my case was like after upgrade OXE, compare to system binary NDDI binary was not matching, there is command to cross check this binary versions, there is no way forcing NDDI to download new binary because when NDDI boots automatically it download the binaries from system.

So i didnt have a much choice except replacing new NDDI 2. if you have new binary NDDI card replace it and check you can find out the exact cause for this issue.