PCS External MOH

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michael14094

PCS External MOH

Post by michael14094 »

I have common hardware running OXE version 10. I have external MOH running from the AFU card on the GD-3. It plays fine except on all my remote sites, which are running PCS's. Anyone have any ideas? Customer has specific MOH that we have to use.

Thanks
krzysioD

Re: PCS External MOH

Post by krzysioD »

Config is 100% ok? does delete of pcs have any impact on this issue?
AFU on every GD-3? or one AFU in main shelf?
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tot3nkopf
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Re: PCS External MOH

Post by tot3nkopf »

Is AFU declared on each GD3?
babla

Re: PCS External MOH

Post by babla »

HI

This is normal .If MOH is connected it on AFU it does not play on remote shelf ,not even the shelf connected with MEX board.

Regards
DAS
krzysioD

Re: PCS External MOH

Post by krzysioD »

Shelf with MEX - should work IIRC. With what extract release and patchlevel it does not work?
Does every GD have a MADA/MCV? Are compressors divided between ip devices and ip gateway function?
if you have at least one ip-phone - try to play music on hold there also other voice guides (not tones). (the 4068 softphone emulation also should work)
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airwolf
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Re: PCS External MOH

Post by airwolf »

I also have this, My customer has a remote shelf and would like MOH from the main site GD-3 played to it. I have looked in GD config but there is no setting for IP gateway compressors. any advice apreciated

Thanks
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