Omni touch fax server outgoing fax issue

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rizwan_101

Omni touch fax server outgoing fax issue

Post by rizwan_101 »

Dear All,
i am having a problem with my outgoing faxes.My Fax server OFS is connected to OXE via SIP trunks.The problem is as follows :

--> if the remote fax machine replies immediately without any ring on it, OFS fails to send the fax.
--> if the remote fax machine relpies after 1 or 2 rings then OFS can send fax without any problem.
--> if the remote fax machine replies after 8 or 10 rings OFS fails to send fax.

Anyone kindly help me out.

Regards,
Rizwan
cavagnaro

Re: Omni touch fax server outgoing fax issue

Post by cavagnaro »

Logs...
rizwan_101

Re: Omni touch fax server outgoing fax issue

Post by rizwan_101 »

which logs i should send you ?
cavagnaro

Re: Omni touch fax server outgoing fax issue

Post by cavagnaro »

OXE SIP ones and if you can a tcpdump for your test call
rizwan_101

Re: Omni touch fax server outgoing fax issue

Post by rizwan_101 »

How to send you the log files ? how can i attach them here ?
rizwan_101

Re: Omni touch fax server outgoing fax issue

Post by rizwan_101 »

ok i got it. i have attached the "traced" file . Kindly check this
cavagnaro

Re: Omni touch fax server outgoing fax issue

Post by cavagnaro »

No nothing attached here
rizwan_101

Re: Omni touch fax server outgoing fax issue

Post by rizwan_101 »

Dear i have attached it again. kindly check it now. Thanks
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