ARS with SIP Trunk Overflow
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7013
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: ARS with SIP Trunk Overflow
Humm...and which message should it return then? Do you know if on AudioCodes you can change the messages??
Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
Re: ARS with SIP Trunk Overflow
e.g. 5xx, you can check on OXE which SIP response is mapped to a call handling cause which enable an overflow there is a TC available which describe on which cause an overflow is performedcavagnaro wrote:Humm...and which message should it return then? Do you know if on AudioCodes you can change the messages??
Re: ARS with SIP Trunk Overflow
I guess TC0260?
You do not have the required permissions to view the files attached to this post.
Re: ARS with SIP Trunk Overflow
yesMrAnMo wrote:I guess TC0260?

- tot3nkopf
- Alcatel Unleashed Certified Guru
- Posts: 4058
- Joined: 02 Feb 2006 10:41
- Location: Germany & Romania
- Contact:
Re: ARS with SIP Trunk Overflow
I have tested overflow scenario on my lab h1.301.38c (R 9.0) but only for out of service of external gw:
For ABCF SIP TG:
- if ext gateway 1 is down --> no ARS overflow NOK
- if external gateway not out of service logically (registration timer= 0) but proxy not there --> overflow to 2nd gw OK
For ISDN SIP TG:
- if ext gateway 1 is down --> ARS overflow works well --->OK
- if external gateway not out of service logically (registration timer = 0) but proxy not there --> overflow OK
I will try to test also with busy causes and get back on you Cav, but you can try with ISDN SIP TG
For ABCF SIP TG:
- if ext gateway 1 is down --> no ARS overflow NOK
- if external gateway not out of service logically (registration timer= 0) but proxy not there --> overflow to 2nd gw OK
For ISDN SIP TG:
- if ext gateway 1 is down --> ARS overflow works well --->OK
- if external gateway not out of service logically (registration timer = 0) but proxy not there --> overflow OK
I will try to test also with busy causes and get back on you Cav, but you can try with ISDN SIP TG
- tot3nkopf
- Alcatel Unleashed Certified Guru
- Posts: 4058
- Joined: 02 Feb 2006 10:41
- Location: Germany & Romania
- Contact:
Re: ARS with SIP Trunk Overflow
To complete the solution (tested in R.10, available from R 9.1): as root suggested mapping in SIP to CH ---> 480 Temporarily Unavailable mapped as "No circuit" instead of "No user responding" is the solution.
For me when testing:
OXE 1st ext gw<---->Asterisk
2nd ext gw<--->SJPhone
Asterisk replied with 480 when exceeded TG channel limit (which I have set in Asterisk config).
---> ARS overflow from one ext gw to another, or to other route OK
For me when testing:
OXE 1st ext gw<---->Asterisk
2nd ext gw<--->SJPhone
Asterisk replied with 480 when exceeded TG channel limit (which I have set in Asterisk config).
---> ARS overflow from one ext gw to another, or to other route OK
- cavagnaro
- Alcatel Unleashed Certified Guru
- Posts: 7013
- Joined: 14 Sep 2005 19:45
- Location: Brasil, Porto Alegre
- Contact:
Re: ARS with SIP Trunk Overflow
So many thanks Tot! You rule! Will do my job 

Ignorance is not the problem, the problem is the one who doesn't want to learn
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
- tot3nkopf
- Alcatel Unleashed Certified Guru
- Posts: 4058
- Joined: 02 Feb 2006 10:41
- Location: Germany & Romania
- Contact:
Re: ARS with SIP Trunk Overflow
Don't worry Cav, I was interested in this as I have an ongoing project comprising this configurationcavagnaro wrote:So many thanks Tot! You rule! Will do my job

Re: ARS with SIP Trunk Overflow
Cool, good to know this. Thanks for sorting this out Tot.
- tot3nkopf
- Alcatel Unleashed Certified Guru
- Posts: 4058
- Joined: 02 Feb 2006 10:41
- Location: Germany & Romania
- Contact:
Re: ARS with SIP Trunk Overflow
root was the one who pointed the directionMrAnMo wrote:Cool, good to know this. Thanks for sorting this out Tot.
