migration from 9.0 to 9.1

[orangebusiness]

pls. tell me the process of upgradation of common hardware from 9.0 to 9.1?

[vad]

Save database
Load new SW (9.1)
Restore database
Restore new OPS files (for 9.1)

[orangebusiness]

Thanks VAD, but it should be done PC installer?

[vad]

For SW download your need PC Installer. But if you have system SW - you have PC Installer (in /dhs3mgr/system_sw/pcmao/boot_res/pcinstall ащдвук).

[Tan Phu]

Dear all!

i encounter the problem with the OXE in my customer site: the sysem is running with R9.1 but the software key is just for R9.0, it made the system unstable. Now i am going to downgrade the software release from 9.1 to 9.0 to match the sw, however, i am not sure whether i can restore the customer database (which back up in R9.1) to the R9.0 or not?

anyone know about it, please give me the advices!

Many thanks.
Phu

[cavagnaro]

Erm...why don't ask for correct key?

[sera544]

Hi Phu,

it's not advisable to downgrade the release also u can't restore the backup from r.9.1 to r.9.0, it will give lot of errors, as cava suggested better u ask for correct key, or wht is ur scenario is this new system or u upgrade the PABX..

[Tan Phu]

hi.
we just get this maintenance contract for this customer, and this fault was made by the previous service company... the customer don't want to pay for upgrade license. That why i am looking for the way to downgrade the system's version. Anyone can help?

Thanks for advance.
Phu

[freedom]

In that case I hope you have an old backup available....
Like some others already said, you cannot use the R9.1 backup on a R9.0 installation.
Worst case, you could try to:
1) export all data from customer oxe using Omnivista 4760 or 4760i
2) import it in a R9.0 (lab)system
3) make a backup of this system
4) install this backup at customer site