Divert line in the hunt group

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czere

Divert line in the hunt group

Post by czere »

Dears:
I have a hunt group with 8 lines in the Onmi PCX 400 (7.0.9.1) and I need (if it is posible) to divert 1 of those 8 lines to an external number or to a speed dial.
When I add diversion on that line i.e. 150 and call to the line the diversion is working.
But when I call to the hunt group number the extension 150 start ringing (even is diverted)
Please help :D
Thanks a lot!!

Marcelo
czere

Re: Divert line in the hunt group

Post by czere »

Anyone? Any comment?
Thanks!

Marcelo
vad
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Re: Divert line in the hunt group

Post by vad »

Not sure - but diversion in user parameters works when you call user.
When you call hunt group - you need to manage dynamic routing in HG.
czere

Re: Divert line in the hunt group

Post by czere »

Thanks VAD for your reply! The thing is that I want to add and extension that has diverted another phone (as I can not add anything else in the Hunt group besides extensions declared in the system).
If I use dynamic routing in HG I will loos the hunt group and all the calls will be diverted to the remote phone and I need this HG working with the remote phone on it.
Do you understand my problem?
Thanks again to involve on this!!! Best Regards
vad
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Re: Divert line in the hunt group

Post by vad »

Not sure that in OXO you can implement this feature. In OXE - exist "remote extention" feature - internal user associated with the external number (f.e. mobile phone) and this user can be added to the HG. But for OXO I cannot find this possibilties directly.
But you can play with the system if you have one free APA and one free SLI port:
- manage SLI port like the user (in HG);
- connect this SLI port to APA port;
- route incoming calls from this APA board like you need (f.e. to user with external forward or speed dial).

When you have calls to HG - ring present on your SLI port - APA port and routed to external user.
czere

Re: Divert line in the hunt group

Post by czere »

Thanks for your answer! But I will need if you can help me as I do not know what is a SLI port or APA port.
Thanks in advance and sorry again!
Regards
Marcelo
vad
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Posts: 3851
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Re: Divert line in the hunt group

Post by vad »

SLI - SLI or MIX/AMIX boards, port for analog phone.
APA - APA or AMIX boards, port for external analog line.
czere

Re: Divert line in the hunt group

Post by czere »

Thanks VAD! I will try it. Best Regards
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