Analyze outgoing attempted calls in Controlling Software Alwin Pro

BuF · Post by **BuF** » 11 Mar 2010 08:27

I have a OXO Rel. 6.0 connect to Controlling Software Alwin Pro.
The transfer from the OXO for incomming and outgoing calls is ok. Except of outgoing attempted calls (For example where the subsciber does not answer)
Is there an option in the configuration to activate this feature, so that I can analyze outgoing attempted calls?

Thanks for your comments.

etc · Post by **etc** » 24 Mar 2010 08:36

As I know, outgoing NOT answered calls are not registered in OXO, and therefore couldn't been transferred to Controlling Software.

BuF · Post by **BuF** » 30 Mar 2010 05:31

Thanks for your answer.
That's what I suspected. I found a compromise solution for me. I export the PimPhony log into *.csv file. PimPhony is recording also Not answered calls. So I use Access to import and analyze the *.csv files.